![]() Combining with Kounta will strengthen Lightspeed’s resources to provide even greater customer experiences as it expands into the Asia-Pacific region, while gaining the talent and expertise needed to accelerate Lightspeed’s mission of becoming the leading global POS platform for small and medium-sized businesses. ![]() PHOTO: SAMPLE IPAD SCREEN SHOWCASING THE LIGHTSPEED/IKEONO TECHNOLOGYĪs it continues to innovate and strike up partnerships Lightspeed also just announced this week that it has acquired Australia-based Kounta Holdings Pty Ltd, a rapidly growing, cloud-based POS solutions provider to small and medium-sized businesses operating within the hospitality industry. ![]() Lightspeed says that this helps it deliver unparalleled inventory management control, offering retailers added insight into how a business is truly performing. Lightspeed Retail has been adding various features that help independent retailers with this including negative inventory reports, a home data-driven dashboard, vendor returns, and newly supported images, dimensions, and formats. iPhone and Android apps to take a retailer’s communications on the go.The introduction of an easy to install website texting widget that allows customers to contact retailers quickly and efficiently, and.The ability to manage Facebook Messenger within Lightspeed Retail with Ikeono,.An Ikeono Apple iPad app that brings texting integration to Lightspeed iPad POS.Īs part of the Lightspeed/Ikeono partnership, more innovations are planned.Automated customer feedback loop to drive positive experiences to review sites and allow businesses to handle negative experiences quickly, and.Text sale receipts and work order quotes to customers,.Lightspeed Special Order integration to make Click and Collect easier,.Automated messaging based on a Lightspeed work order status,.Sending and receiving SMS/MMS text messages using an existing business phone without leaving Lightspeed, including within customer profiles and work order screens,.Ikeono features within Lightspeed Retail include the following: Ikeono is a huge win for independent bicycle shops,” said Dan Sirkin, owner of Solon Bicycle. “We have so much more time since using Ikeono! All it takes is a click or two and our customers are notified via text. The platform has seen rave reviews from small business owners using the Ikeono technology. Ikeono struck a strategic partnership with Lightspeed to roll-out the technology in major markets including Canada, the United States, and Australia. He said that he quickly realized that the industry required a better way to communicate. “Ikeono was born in independent bicycle retail with features designed to be used by service, sales, and management,” said Brett Lang, who founded Tribella Sports Group in Denver in 2017. ![]() Ikeono was founded by bicycle retailer Brett Lang and his brother Dru Lang. Ikeono partnered with Lightspeed on a platform that Ikeono had originally conceptualized for bicycle retailers. It’s another innovation brought to the market by Lightspeed, which has grown rapidly after a successful IPO earlier this year. Montreal-based Lightspeed, the leading cloud-based provider of omnichannel point of sale software, solutions and support systems primarily for independent retailers and restaurants, has partnered with Ikeono to bring a suite of texting and workflow management features to independent businesses. ![]() Lightspeed POS Partners with Ikeono to Bring Business Texting to Independent RetailersĠ)&!(n=r.next()).done )a.push(n.value)}catch(t)) ![]()
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